Exception Report

Only TSA Administrators have access to the Exception Report under the Reports menu item. The purpose of this function, is to enable you, as a TSA Administrator to obtain a list of all the Account Numbers/Companies who are making use of TOTAL cards but are not yet part of the Card MIS system. A possible reason for these companies not being on the system is that they do not have an email address, which is a necessary requirement for Card MIS system.

Should you obtain an email for such an exception Account Number/Company, you can add the company to Card MIS. At the next Up Load, all the transactions for that Account Number/Company will be available from Card MIS.

To View/Download the Exception Report on Card MIS, use the following keystrokes: Reports/Exceptions:

Figure 1: Exception Report Screen

To View An EXCEPTION REPORT

You can either select to see all the Dealer exceptions or alternatively all the Fleet Customer exceptions.
Select the type of company you want to report on, from the "Company Type" drop-down list and click the Search button.

Figure 2: Exception Report Search Results

You can now view a list of the exceptions (ie Company/Account No.), when the last transactions were recorded for those companies as well as the number of transaction currently available per company.

To Download An EXCEPTION REPORT

You can either select to see all the Dealer exceptions or alternatively all the Fleet Customer exceptions.
Select the type of company you want to report on, from the "Company Type" drop-down list.

Once you have selected the "Company Type" for the report, you may click the Search button to check which records will be included in the report.
Choose which format you want the Exception Report to be downloaded as, CSV(Editable) and/or PDF(Non-Editable), then click the Download to Csv or Download to Pdf button.